Shipping policy
Last Updated: 9 February 2026
Thank you for shopping with Zarblethebrand. Below are the terms and conditions that make up our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–4 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.
2. Shipping Time
Estimated delivery times depend on your location and courier services.
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Local Deliveries: 7-14 business days
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Outlying Areas: 12–20 business days
Please note that these are estimates and may vary.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and the size/weight of your order. Promotions or free shipping offers may apply from time to time.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor delivery progress.
5. Delays
We are not responsible for delays caused by courier companies, customs, weather conditions, strikes, or high-volume periods. However, we will always try to assist where possible.
6. Incorrect Address
Customers are responsible for providing the correct shipping address. We are not liable for orders delivered to the wrong address provided by the customer.
7. Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can investigate with the courier.
8. Contact Information
For any shipping questions or concerns, please contact us at:
Email: support@zarblethebrand.com